Last Updated: October 7, 2024

This Subscription Agreement (“Agreement”) is by and between TIGERVET INC (“Provider”, “we”, “us”, or “our”), a Delaware corporation, and your veterinary medical practice (“Subscriber”, “you” or “your”).

1. Services Provided

The Provider agrees to provide the Subscriber access to its website, scheduling, telehealth, and chat platform ‘Veterly’.

2. Subscription Term

The term of this Agreement shall commence on the date you subscribe and shall continue for an initial period of one month or one year as specified in the subscription option chosen (“Initial Term”). Thereafter, this Agreement will automatically renew for additional one-year or one-month terms according to the Initial Term option chosen by the subscriber unless either party provides written notice of non-renewal at least 30 business days prior to the expiration of the then-current term by unsubscribing through the platform.

3. Fees and Payment

3.1 Subscription Fees: In consideration for the Services, the Subscriber agrees to pay the Provider the subscription fee as shown,  payable in advance.

3.2 Payment Terms: Payments shall be due on the first day of the subscription term for both the ‘Initial Term’ and every subsequent renewal term. Late payments shall incur a late fee of 1% per month, or the maximum allowable by law, whichever is less and Provider reserves the right to suspend service and access to its products if payment is more than 30 days late. 

3.3 Refunds: During the Subscription Term and any renewal terms, Subscriber may choose to cancel its subscription early, provided that, Provider will not provide any refunds and Subscriber will promptly pay all unpaid fees due through the end of the Subscription Term. 

3.4 Fee changes: Upon renewal, Provider may increase the fees to reflect future changes to Provider’s list prices. If this increase applies to Subscriber, Provider will notify Subscriber at least thirty (30) days in advance of Subscriber’s renewal. Subscriber’s recurring fees are also subject to increase based on usage, and any increase in fees or payables will be communicated to Subscriber by Provider. 

4. Subscriber Responsibilities

The Subscriber agrees to:

4.1 Use the Services solely for legitimate veterinary practice purposes and in compliance with all applicable laws and regulations.

4.2 Maintain the confidentiality of all access credentials and not share them with unauthorized individuals.

4.3 Notify the Provider promptly of any unauthorized use of their account.

4.4 Ensure that users who will use the platform as a veterinarian hold a current and valid license to practice veterinary medicine in the United States and all jurisdictions in which they will provide services through any platforms, websites, or applications offered by Provider.  

4.5 Ensure that users who will use the platform as a veterinary technician hold a current and valid license to veterinary technician services in the United States and all jurisdictions in which they will provide services through any platforms, websites, or applications offered by Provider. 

4.6 Not prescribe any Schedule I through V drugs as listed by the United States Drug Enforcement Administration when a Veterinarian-Client-Patient-Relationship is formed by audio-visual means rather than an in-person physical exam.

5. Termination

5.1 For Convenience: Either party may terminate this Agreement for any reason upon [30] days' written notice to the other party. No refunds will be provided for subscription terms that have already started or concluded. 

5.2 For Cause: The Provider may terminate this Agreement immediately if the Subscriber fails to comply with the terms of this Agreement and does not remedy such failure within 15 days of receiving written notice.

6. Intellectual Property

The Subscriber acknowledges that all intellectual property rights in the Services are owned by the Provider. The Subscriber is granted a limited, non-exclusive, non-transferable license to use the Services during the term of this Agreement.

7. Limitation of Liability

In no event shall the Provider be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with this Agreement, even if advised of the possibility of such damages. The Provider’s total liability under this Agreement shall not exceed the total fees paid by the Subscriber in the [12] months preceding the event giving rise to the claim.

Subscriber acknowledges that it is solely responsible for the services it provides to Users and their pets. Provider does not practice veterinary medicine, veterinary technician services, pharmaceutical services, or any other licensed profession, and does not interfere with the practice of veterinary medicine, veterinary technician services, pharmaceutical services, or any other licensed profession by Providers, each of whom is responsible for his or her services and compliance with the requirements applicable to his or her profession and license. Provider shall not be held liable for any advice the Subscriber provides to any Users or pet owners through the Provider’s platforms.  

8. Indemnification

The Subscriber agrees to indemnify, defend, and hold harmless the Provider from any claims, losses, liabilities, damages, or expenses (including reasonable attorney’s fees) arising out of or in connection with the Subscriber’s use of the Services.

9. Confidentiality

Both parties agree to keep confidential any proprietary information obtained during the term of this Agreement and not to disclose it to any third party without prior written consent from the other party.

10. No Warranties 

10.1 "As-Is"

Unless otherwise listed in this agreement, Veterly by TIGERVET INC  is provided "as is," with all faults, defects, bugs, and errors.

10.2 No Warranty

Unless otherwise listed in this agreement,

1. Provider does not make any warranty regarding Veterly by TIGERVET INC, which includes that

2. Provider hereby disclaims to the fullest extent authorized by Law any and all other warranties, whether express or implied, including any implied warranties of title, quiet enjoyment, integration, merchantability or fitness for a particular purpose.

11 Service Levels

11.1 Force Majeure

Provider will not be liable for its failure to meet standards or schedules caused by circumstances beyond Provider’s reasonable control.

12. Taxes

Payment amounts under this agreement do not include taxes, and Subscriber shall pay all Taxes applicable to payments between the parties under this agreement. Taxes will be charged along with the fees for the product. 

13. Representations

13.1 Existence

The parties are corporations incorporated and existing under the laws of the jurisdictions of their respective incorporation.

13.2 Authority and Capacity

The parties have the authority and capacity to enter into this agreement.

13.3 Execution and Delivery

The parties have duly executed and delivered this agreement.

13.4 Enforceability

This agreement constitutes a legal, valid, and binding obligation, enforceable against the parties in accordance with its terms.

13.5 No Conflicts

Neither party is under any restriction or obligation that may affect the performance of its obligations under this agreement.

13.6 No Infringement

Neither party's provision or use of Veterly by TigerVet violates the Intellectual Property rights of any third party.

14.  Online Payments

Subscriber authorizes Provider to collect online payments for veterinary services paid for through the ‘Veterly’ application and any payment processors it uses. Provider will collect the fees from pet parents that choose to pay through the ‘Veterly’ application for veterinary services such as telemedicine and then give the collected amounts minus processing fees on a bi-weekly or monthly basis to the Subscriber according to the Subscriber’s preference. Unless otherwise communicated by email, the applicable online payment amounts will be aggregated and paid on a monthly basis by default. The Subscriber is responsible for providing the Provider with clear written communication (preferably by email) on which bank account they would like the payments deposited into, or if they would prefer check, paypal, or some other payment method. If Subscriber does not provide these payment details, Provider will hold onto the collected online payments from pet parents until Subscriber is able to provide such details. 

15. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. 

16. Acknowledgement of Terms 

The Subscriber acknowledges that they have read and understood the Terms and Conditions and the Privacy Policy provided by the Provider, and hereby agrees to be bound by them.

17. Entire Agreement

This Agreement constitutes the entire agreement between the parties regarding the subject matter hereof and supersedes all prior agreements or understandings, whether written or oral.

​​By clicking “Complete Purchase” below, you agree that Provider is authorized to charge you for all fees due during the Subscription Term and any renewal term. You certify that you are authorized to sign and enter into this binding legal contract for the company or organization making this purchase. By clicking “Complete Purchase”, you agree that you have read and understood, and you agree to be bound by the terms of this subscription agreement. 

TIGERVET INC

426 Springfield Ave, 2nd Floor

Summit, NJ, 07901